Verizon Accused of Refusing to Fix Broken Landline Phone Service

by Jon Brodkin - Mar 23 2014. ARSTechnica. The Utility Reform Network (TURN) filed an emergency motion (PDF) last week with the California Public Utilities Commission (CPUC) that asked the agency to "order Verizon to repair the service of copper-based landline telephone customers who have requested repair or wish to retain the copper services they were cut off of," TURN announced. 

Read more »

New York Orders Verizon To Hand Over Its Records

By Elise Ackerman. Forbes.com. In a victory for public records access, New York officials Monday upheld a request by a coalition of public interest and consumer groups to review records filed by Verizon’s New York subsidiary with the state Public Service Commission.

Read more »

Verizon Responds To Public Records Request With More Than Three Hundred Totally Blacked-Out Pages

By Elise Ackerman. Forbes.com. Under the state Freedom of Information Law, advocates requested that Verizon provide information about the actual costs and expenses associated with the repair, upkeep and maintenance of the traditional wireline network on the resort community of Fire Island. Among other things, advocates also wanted to know the location of any planned or active offering of Verizon’s wireless Voice Link service in other parts of New York.

Read more »

Verizon Has Only 120 Customers Willing to Use Voice Link on New Jersey’s Barrier Island

Stopthecap.com. By Phillip Dampier, Oct 17, 2013. Verizon’s wireless solution for landline infrastructure damaged during last year’s Hurricane Sandy has not been a runaway success for the phone company, only attracting 120 customers on New Jersey’s barrier island.

Read more »

On a New Jersey Islet, Twilight of the Landline

By , New York Times. October 14, 2013.  MANTOLOKING, N.J. — Hurricane Sandy devastated this barrier island community of multimillion-dollar homes, but in Peter Flihan’s view, Verizon Communications has delivered a second blow: the telecommunications giant did not rebuild the landlines destroyed in the storm, and traditional telephone service here has now gone the way of the telegraph.

Read more »

Stand in Solidarity with our CWA Brothers and Sisters on the West Coast

On Friday, October 11 CWA Local 1101 members will stand in solidarity with our brothers and sisters in District 9 on the West Coast. They stood with us in our contract fight - we'll stand with them now. 

Read more »

Verizon offers alternative to Voice Link on Fire Island

Updated: September 10, 2013 8:19 PM

Verizon officials unveiled a plan Tuesday to bring fiber-optic cable to western Fire Island, where public outcry has swelled over a decision to not replace the landlines destroyed last fall.

After superstorm Sandy knocked out miles of underground cables in western Fire Island, Verizon -- the barrier island's only landline carrier -- started replacing them with Voice Link, a home phone service that operates off the wireless network.

But in comments to the state Public Service Commission, the Federal Communications Commission and at public meetings, residents blasted Voice Link, which they said provided unreliable service in an emergency, did not come with Internet capability and was an inadequate substitute for landlines.

Read more »

Fire Island residents sound off on Verizon phone service

by Ted Phillips, Newsday 8/24/13

A state Public Service Commission hearing on Verizon's proposal to replace landlines with wireless service on western Fire Island drew a vocal crowd in Ocean Beach on Saturday.

Citing damage from superstorm Sandy, the phone service provider has said replacing copper wire infrastructure is too costly and that future storms could damage old technology.

Click here for full story

Read more »
Syndicate content