Plant Pride: Our Work, Our Future!

Plant Pride is a program to identify and fix poor plant conditions in the copper and fiber plant. It's the result of a settlement agreement between Verizon, CWA, and the Public Service Commission. 

Any field technician or manager in New York State can submit a ticket identifying defective conditions in the copper and fiber plant. The company is required to resolved at least 75% of the tickets submitted within 90 days, and to advise the employee who reported the condition of the final resolution. 

Click here for instructions on how to submit a ticket.

IMPORTANT! Tell the Local you submitted a ticket! Click here to let us know.

If you're having trouble submitting a ticket via your tablet, email the picture, location, ticket number, your name and cell # to